Capitaloans (“we”, “our”, or “us”) is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA Malaysia).
This privacy policy explains how we collect, use, store, and protect the personal information you provide through our website and Google Forms.
Information We Collect
We may collect the following information for the purpose of loan application assessment:
- Full name
- Identification number (NRIC)
- Phone number and email address
- Residential address
- Employment details and monthly income
- Salary slips, bank statements or supporting financial documents
How We Use Your Data
Your personal data will only be used for:
- Assessing your loan application
- Contacting you regarding your application status
- Verifying your identity and financial information
- Compliance with legal and regulatory requirements
We do not sell or share your personal data with unrelated third parties.
Data Access and Security
Only authorised employees and loan consultants involved in loan processing will have access to your data. We implement physical and digital security measures to protect personal data from unauthorised access, misuse, or loss.
Data Storage & Retention
Data will be retained only as long as necessary for loan processing and regulatory compliance. After that, the data may be securely deleted.
Your Rights (PDPA Malaysia)
You may:
- Request access to your personal data
- Request correction or deletion of your data (subject to legal obligations)
To make a request, please contact us at:
Email: capitaloans.cbb@gmail.com
Phone: 017-496 8097
Consent
By submitting any form through Capitalloans, you agree to the terms outlined in this Privacy Policy.